Terms & Conditions

These Terms govern your relationship with the operator of on9aud.games. By accessing or using any services on the on9aud.games website, you agree to the terms and conditions outlined in this document. These Terms are effective as of 1 January 2025.

Definitions

OBSERVE: Key industry and legal terms must be unambiguous and reflect regulatory standards. EXPAND: Incorporate terms specific to AU compliance and online gambling semantics. REFLECT: List and explain terms for legal clarity.

Operator: The entity responsible for managing and providing the gaming services on on9aud.games.
User: Any individual who accesses or interacts with the on9aud.games platform, regardless of whether an account is created.
Player: A User who has completed the registration process and engages in wagering or gameplay on on9aud.games.
Account: The personal profile created by a Player to access and use the gaming services.
Bet: A monetary or credit-based stake placed by a Player on a game or event offered via on9aud.games.
Bonus: Any promotional credit, free spins, or similar incentive subject to specific conditions, awarded by the Operator.
Wager: The act of staking funds or bonus credits on an outcome within the platform's games.
KYC: "Know Your Customer"-a mandatory identification verification process to prevent fraud and ensure compliance with AU laws.
AU Gambling Authority: The government regulatory body overseeing online gambling activity in Australia, including the ACMA.

Account Registration

OBSERVE: AU law requires all online gambling account holders to be 18+. KYC, accurate information, and password security are core obligations. EXPAND: Account registration must reflect AU privacy, anti-fraud, and responsible gambling requirements. REFLECT: Specify procedures, user duties, and legal standards.

Eligibility: Only persons aged 18 or older, with legal capacity under AU law, may register for an account on on9aud.games. Registration attempts by those under 18 are strictly prohibited. The Operator reserves the right to request proof of age at any time and may block or close accounts registered in breach of this requirement.
Account Creation: Users must provide a valid email address, create a secure password, and complete all required registration fields. Following submission, a verification link will be sent to the email provided. The account will only be activated upon successful email confirmation and KYC document verification, which may involve submission of identity, age, and address documentation in line with AU regulations.
User Obligations: Players must supply accurate, current, and complete information and must promptly update any changes. Each User is responsible for ensuring the confidentiality and security of their credentials. Accounts are personal and may not be shared or transferred. Any misuse, unauthorized access, or suspected fraud must be reported immediately via the live chat feature or support email on on9aud.games.
KYC and Verification: The Operator conducts KYC checks and reserves the right to suspend or close any account until satisfactory verification is achieved. Failure to provide accurate documentation may result in confiscation of funds and notification to AU authorities.

Regional Compliance Note: In accordance with the Interactive Gambling Act 2001 (Cth), registration processes and player age requirements apply comprehensively.

Betting & Gameplay Rules

OBSERVE: Clear rules for wagering, including game-specific and conduct restrictions, must be codified. EXPAND: Address AU fair play standards, bet modification protocols, and anti-fraud requirements. REFLECT: Articulate enforceable betting procedures and behavioral standards.

Placing Bets: Players may place bets using their on9aud.games account via approved games and betting interfaces. Each bet must meet applicable minimum/maximum limits as displayed per game. Only bets confirmed by the platform prior to game commencement are valid.
Bet Modification & Cancellation: Bets may generally not be modified or cancelled once submitted and accepted. The Operator reserves sole discretion to void, cancel, or adjust bets in the event of technical malfunctions, evident error, or regulatory breach. Notification will be provided where feasible.
Types of Bets: The Operator may offer fixed odds, pool-based, or live casino wagers, each governed by published game-specific rules accessible prior to betting. It is the Player's responsibility to understand the applicable rules.
User Conduct:
- Prohibited Actions: Players may not use abusive language, harass, threaten, or otherwise disrupt live chat or game sessions. Fraud, collusion, use of automated bots/software, or exploitation of game bugs are strictly forbidden and may result in account closure and forfeiture of winnings.
- Fair Play: Players must not seek unfair advantage or violate the integrity of any on9aud.games offering. Suspected cheating will be reported to relevant AU authorities.

Bonus Terms

OBSERVE: Bonuses are governed by AU promotional fairness standards. EXPAND: Wagering requirements, prohibited play, and anti-abuse obligations are mandated. REFLECT: Supply structured bonus legalities with bullet-form clarity.

Bonus Activation: Bonuses, including free spins or credits, are awarded subject to explicit eligibility criteria and codes. All bonus offers are limited to one per Player unless otherwise specified.
Wagering Requirements: To convert bonus funds or winnings to withdrawable cash, Players must meet defined wagering requirements-typically 30x the bonus amount-within the stated timeframe (unless otherwise specified, maximum of 30 days from the date of bonus activation in 2025).
Prohibited Games/Actions: Use of bonuses is restricted from certain games or bet types as detailed in the promotional terms. Any attempt to use multiple bonuses simultaneously, or engage in low-risk betting, abuse, or manipulation of bonus mechanics, will void the bonus and associated winnings.
Promotion Combination: Unless expressly permitted, Players may not combine multiple bonus offers. Participation in overlapping promotions is subject to operator approval and further audit.
General Policy: The Operator reserves the right to amend, suspend, or cancel promotions, bonuses, or loyalty programs at its sole discretion, subject to regulatory approval and notification protocols.

Protective Clause: Suspected abuse of promotions or violation of bonus terms may result in account termination and forfeiture of all bonus-related funds pursuant to AU legal requirements.

Payments & Withdrawals

OBSERVE: AU law requires transparent payment methods, transaction limits, anti-laundering compliance, and protections for Player funds. EXPAND: Include refund policy, withdrawal processing, and KYC dependency. REFLECT: Provide detailed bullet-structured terms for all payment and withdrawal matters.

Deposit Methods: Players may fund their account using approved methods, including credit/debit cards, select e-wallets, and digital currencies, as listed on the banking interface of on9aud.games. The Operator may require additional verification for certain payment types.
Withdrawal Methods: Withdrawals are processed via the same method used for deposits where possible, subject to anti-fraud checks and KYC completion. No withdrawal will be processed without prior verification of the Player's identity and payment instrument. Processing times are up to 5 business days, but the Operator will endeavor to process within 48 hours where possible in 2025.
Transaction Limits & Fees: Minimum and maximum deposit/withdrawal amounts apply as specified in the payment portal. The Operator does not generally charge fees but reserves the right to apply administrative charges for excessive transactions or breaches of the terms.
Refund Policy: Deposits are not refundable unless due to verified system error. In circumstances where bets, bonuses, or Player balances are voided due to regulatory breach, account misuse, or technical failure, the Operator may refund affected amounts to the Player's payment method or as mandated by law.
Anti-Fraud & AML Policy: All transactions are subject to anti-money laundering (AML) regulations and may be temporarily suspended pending review or disclosure to AU authorities.

Regional Compliance Note: Payment and withdrawal procedures are established in accordance with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and relevant AU gaming regulations.

Limitation of Liability

OBSERVE: On9aud.games' obligations, legal limits, and exclusions of liability must be established following AU consumer protection law. EXPAND: Articulate force majeure, technical failure, and maximum compensation standards. REFLECT: List limitations with explicit legal language.

Operational Obligations: The Operator is committed to ensuring fair play, transparency of results, and continuous platform availability. However, technical malfunctions, system errors, or scheduled maintenance may impact availability or integrity of certain services.
Exclusions of Liability:
- The Operator shall not be liable for losses or damages incurred due to network interruptions, hardware failures, software errors, or unauthorized third-party access, except as required by mandatory AU law.
- The Player is responsible for ensuring compatibility of their hardware/software and maintaining secure access to their account.
Maximum Compensation: In no event shall the Operator's aggregate liability to a Player exceed the value of the bet or wager directly associated with the disputed incident, except as otherwise required by law.
Force Majeure: The Operator is not liable for events beyond its reasonable control, including but not limited to acts of God, governmental restrictions, or failure of suppliers.

Protective Disclaimer: Nothing in these terms excludes Operator liability for death or personal injury caused by negligence, fraud, or other liability that cannot be legally excluded or limited under AU law.

Intellectual Property Rights

OBSERVE: Copyright and intellectual property (IP) protections are a statutory and commercial requirement. EXPAND: Integration of exclusive and prohibited acts per IP law. REFLECT: State clear prohibitions and rights with user-facing obligations.

Copyright Ownership: All intellectual property, including but not limited to game content, software, logos, graphics, and text displayed on on9aud.games, is owned by the Operator or its licensors and is protected by AU and international copyright laws.
Prohibition of Unauthorized Use: Players may not copy, modify, distribute, transmit, display, reproduce, publish, license, create derivative works from, or commercially exploit any content or software residing on on9aud.games without the prior written consent of the Operator.
Third-Party Content: Where third-party trademarks or software are presented, their corresponding IP rights are acknowledged, and all usage must accord with relevant license agreements.

Notice: Unauthorized use may result in suspension of access, legal action, and reporting to authorities as appropriate.

Privacy & Data Protection

OBSERVE: On9aud.games must comply with AU Privacy Act (1988) requirements. EXPAND: Reference to Privacy Policy and key user data protection commitments must be made. REFLECT: Present core privacy notice concisely.

Data Processing: All personal data provided to on9aud.games is processed in accordance with the site's Privacy Policy and relevant AU data protection legislation, including the Privacy Act 1988 (Cth).
Privacy Policy Reference: Users are strongly encouraged to review the full Privacy Policy for comprehensive information regarding the collection, use, retention, and disclosure of personal data.
User Rights: Players may, subject to legal requirements, request access, correction, or deletion of their personal data at any time by contacting customer support.

Regional Compliance Note: Data privacy and processing rules are fully aligned with AU statutory requirements as of 2025.

Changes to Terms

OBSERVE: Mechanism for notifying Users of terms changes is required by AU consumer law. EXPAND: Specify notification methods and user choice. REFLECT: Outline detailed update and discontinuation terms.

Notification Procedure: The Operator may revise these Terms periodically, with notice provided via email and/or prominent notification banners on on9aud.games prior to changes becoming effective.
User Response: Continued use of on9aud.games after effective date of updated Terms constitutes acceptance. If a User disagrees with any modification, they may discontinue use of the platform and request account closure in accordance with these Terms.
Effective Date: All changes will specify a new effective date, no less than 7 days from the date of notification, except in circumstances requiring urgent legal compliance.

Termination & Suspension

OBSERVE: Clear legal grounds and procedures for account closure, including user notice and refund handling, are required for compliance. EXPAND: Articulate processes for both voluntary and involuntary terminations. REFLECT: Present structured account suspension logic with bullet clarity.

Operator-Initiated Closure: On9aud.games may terminate or suspend any account immediately and without notice for breaches of these Terms, fraudulent or abusive activity, failure to provide satisfactory KYC documents, or as required by regulatory authority. All remaining account balances may be withheld, refunded, or forfeited per AU law.
User-Initiated Closure: Users may request account closure at any time by contacting customer support via live chat or email. The Operator will process all valid closure requests within 5 business days and refund any eligible balances according to withdrawal procedures.
Notification: Wherever possible, Users will be notified of the reason for termination or suspension, except where prevented by law or law enforcement proceedings.
Disputed Balances: Players may dispute any element of account suspension or balance withholding through the dispute resolution mechanism herein.

Governing Law & Jurisdiction

OBSERVE: Legal enforceability requires clear jurisdiction, governing law, and mechanisms for dispute resolution. EXPAND: Specify AU law, user protection mandates, and pathways for escalation. REFLECT: Present clear, bullet-form legal position.

Applicable Law: These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Australia and, where applicable, the laws of the state or territory in which the Player chiefly resides.
Dispute Resolution: Where a dispute cannot be resolved through customer support within 30 calendar days, either party may submit the dispute for confidential and binding arbitration in Sydney, in accordance with the rules of the Australian Centre for International Commercial Arbitration, unless otherwise specified by applicable law. The Player retains the right to pursue remedies through the relevant Australian courts where statutory consumer law requires or permits.

Regional Compliance Note: All provisions are fully aligned with AU legal and consumer protections as of January 2025.

Contact Information

OBSERVE: Contact transparency is a regulatory requirement; AU law mandates easy access to support and escalation channels. EXPAND: Despite incomplete corporate address data, include AU-mandated digital contact points. REFLECT: Provide specific, up-to-date platform points of contact and legal references.

Customer Support: Players may contact 24/7 live chat support via on9aud.games.
General Inquiries & Legal Department: All inquiries, including those related to these Terms, privacy, compliance, or disputes, may be directed through the live chat or designated channels available on the official website.
Official Website: https://on9aud.games

Notice: As on9aud.games is an online-only operator with no specified physical or legal address available as of January 2025, all communication should be directed via the above-listed online channels. Documentation of communications will be maintained for compliance and audit under AU law.